Refund policy

ONLINE ORDERS

Regular Priced Items

We gladly accept returns or exchanges within 14 days of delivery or pickup for full-priced merchandise that is unworn, unwashed, unaltered, and with original tags attached.
Eligible items can be refunded to the original payment method or returned for store credit. Intimates, hosiery, socks, jewelry, personal care items, and gift cards are final sale.

IN-STORE PURCHASES

Items purchased in-store may be returned within 7 days of purchase for exchange or store credit only. All merchandise must be in original condition with tags attached.

NO EXCEPTIONS

Exclusions:

Intimates, hosiery, socks, jewelry, eyewear, personal care items, and gift cards are final sale.

Items discounted 40% off or more are FINAL SALE.

Items purchased on promotion can be exchanged or returned for store credit only.

You can always contact us for any return question 416-766-4511 at info@theshoppewomensfinefashion.con